Privacy Policy

Last Updated: July 19, 2026

At Embroidery UK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit EmbroideryUK.com or use our embroidery digitizing and fashion design services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number (if provided)
• Billing information
• Company name (optional)
• Country or region

Order Information

When placing an order, we may collect:

• Uploaded logos or artwork
• Embroidery design requirements
• Design size
• File format requirements
• Special instructions
• Order history

Technical Information

Our website may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Date and time of visits

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

• Process embroidery digitizing orders
• Deliver digital embroidery files
• Respond to customer inquiries
• Provide customer support
• Improve our website and services
• Prevent fraud and unauthorized activity
• Send order updates and service notifications
• Comply with legal obligations

We do not sell your personal information to third parties.

Cookies

EmbroideryUK.com uses cookies and similar technologies to improve website functionality and provide a better browsing experience.

Cookies may help us:

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Measure advertising performance
• Enhance security

You may disable cookies through your browser settings, although some website features may not function properly.

Payment Information

Payments are processed through secure third-party payment providers.

Embroidery UK does not store your complete credit card, debit card, or banking information on our servers.

Payment security is handled by the payment processor you choose during checkout.

Artwork and Uploaded Files

Customers retain ownership of the artwork they submit.

Uploaded logos, embroidery designs, and artwork are used solely to complete customer orders and provide requested services.

We do not share customer artwork with third parties without permission unless required by law.

Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Although we work to safeguard your data, no method of internet transmission or electronic storage is completely secure.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as:

• Payment processors
• Analytics providers
• Advertising services
• Social media platforms

These third parties have their own privacy policies, and we encourage you to review them before using their services.

Children's Privacy

Our services are intended for individuals who are at least 13 years old.

We do not knowingly collect personal information from children under the applicable minimum age. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to certain data processing
• Request a copy of your personal information where applicable

To exercise these rights, please contact us through our Contact Us page.

Data Retention

We retain customer information only for as long as necessary to:

• Complete customer orders
• Provide customer support
• Maintain business records
• Meet legal and accounting requirements
• Resolve disputes

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact US

If you have any questions or how we handle your personal information, please contact us.

Website: https://embroideryuk.com/

email: embroideryuk1@gmail.com

WhatsApp: +8801790121265